Rustington Tiling & Brickwork

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Code of Conduct

1. To conduct myself in a courteous & professional manner at all times.

2. Prior to commencing work, to issue a detailed written estimate or quotation including settlement terms together with details of any stage payments that may be required.

3. Not to involve the customer in additional cost without consultation and agreement from the customer and to confirm such alterations in writing.

4. To hold relevant public liability insurance cover and to ensure that it is current and paid up.

5. To ensure that all work is undertaken or closely supervised by suitably qualified or experienced personnel.

6. To advise customers of start and finish dates and to keep the customer informed of any potential delays as they become apparent.

7. To leave the work area clean and tidy at the end of each day and upon completion of the work project.